PRIVACY POLICY
At Hike in Sintra we have an important responsibility and commitment regarding the security of our website and the protection of the data of our customers and visitors.
DATA COLLECTION AND PROCESSING
We receive, collect and archive the information you make available on our website or provide to us in any other way.
When registering for an event, the user accepts and provides their data for the purposes indicated below, which are stored in our database:
Activation of mandatory insurance (personal accidents and civil liability);
Direct contact in situations of confirming reservations and canceling events;
Urgent telephone contact during the course of activities;
Issuance of electronic invoice/receipt.
We may also collect other information about the user experience on our website that helps to improve our service.
We collect personal and non-personal information to:
Provide and operate the Services;
Provide our users with ongoing customer assistance and technical support;
Being able to contact our visitors and users with general or personalized service-related notices and promotional messages;
Create aggregate statistical data and other aggregated and/or inferred non-personal information, which may be used by us to provide and improve our services;
Comply with any applicable laws and regulations.
Our website is hosted on the Wix.com platform. Wix.com provides an online platform that allows us to sell products and services to customers. Your information may be stored in the Wix.com database. Wix.com stores your information on firewall-secured servers.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
COOKIES
A cookie is a small file sent to the customer's computer that is stored on its disk. Cookies are also used so that our system can follow the user's steps when browsing our website. If the user does not accept the use of cookies, they will not be able to use this website.
Our website uses 4 types of cookies, non-essential cookies can be (de)activated by the user:
Essential cookies: These cookies enable core functionality such as security, identity verification and network management. These cookies cannot be disabled;
Marketing cookies: these cookies are used to track advertising effectiveness, provide a more relevant service and better advertisements to suit your interests;
Functional cookies: these cookies collect data to remember the choices users make and to improve and provide a more personalized experience;
Analytical cookies: These cookies help us understand how visitors interact with our website, discover errors and provide better overall analysis.
SECURITY
Hike in Sintra is committed to protecting customer data and it will never be made available to third parties.
Hike in Sintra uses a server certificate, also known as a digital certificate, which ensures our identity, as well as SSL (Secure Sockets Layer) encryption of the transmitted data, to guarantee the security of the data entered. by users on the website.
INFORMATION AND DATA CHANGE
The user can request the change or deletion of their data stored on Hike in Sintra by contacting us via email: miguel.knowyourself@gmail.com.
UPDATES
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will be immediately put into effect after the change on our website. If we make material changes to this policy, we will notify you so that you are aware of what information we collect and how we use it.